Privacy Policy

I am committed to protecting your privacy and security. I control this site from my office in the United Kingdom. I do not represent that materials on the site are appropriate or available for use in other locations. Persons who choose to access this site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Outside Sites (Their Privacy Policies May Be Different)

This Site contains links to other websites,such as sponsor’s websites or links to other consultants and businesses that may offer products or services that my customers might find useful. These sites may request information from you. In such instances, the collection and use of your personal information will be governed by the privacy policy applicable to that site. I do not control the privacy policies, contents or links that appear on these sites. I encourage you to review the privacy policies of any third party sites or services before providing any of them with your personal information.

How and Why I Collect Information

I collect your information in order to record and support your participation in the activities you select. If you register for a course, a membership of a particular programme, or a free training series, for example, the information is used to enrol you in the programme, to enrol you in my newsletters, regular email activity and to track your preferences, as well as to keep you informed about the product and related products. As a visitor to this site, you can engage in many activities without providing any personal information.

If you opt in to receive any free products or services, regular emails, free training series, download a free product, register for a webinar, seminar, or live event, or purchase any product sold by me or promoted by me, you will automatically be received emails from me, and potentially mail via postal services. If you do not wish to receive my emails, you may opt out at any time. I include an unsubscribe link at the bottom of every email I send. If you have any trouble opting out, please send an email to me and I will manually remove you from my email list(s).

In connection with other activities, such as those described above, I may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in activities which require payment, however, I may ask that you provide me personal information, such as your first and last name, mailing address (including postcode, ZIP code or other address details relevant to your country of residence), email address, telephone, credit card, and other personal information. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

In all cases, I will collect personal identification information from you only if you voluntarily submit such information to me. I will also tell you how I use your information or if I share it with another party. Except as otherwise provided in this policy, I will never intentionally disclose any personal identification information about you as an individual user to any third party without having received your permission.

If you supply me with your contact information you may receive periodic emails, mailings or calls from me with information on new products and services, important issues, or upcoming events. If you wish to be removed from any postal, email, phone, or other lists, please let me know by emailing me. You can also write me or call me at the contact information above. Please provide me with your exact name, email address, mailing address, and phone. I will be sure your name is removed from the appropriate lists immediately.

When you use this site, I or my authorized technology services provider may also collect certain technical and routing information from you to facilitate your use of the Site and its services. I use this information to administer the Site and to understand and measure traffic patterns on the Site so that I know which areas of this site are favourites of my users, which areas need improvement, and what technologies are being used so that I may continually improve this site. This information is collected in aggregate form, without identifying you or any user individually. I may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

This data is often tracked by me my technology services provider by using “cookies” during your visit. A cookie is small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables me to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)

Exceptions to Privacy Policy

While I am committed to keeping your information secure and private, I have the following exceptions to my privacy policy: I will release specific information about you or your account to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order. I will also release specific information in special cases, such as if there is an attempted breach of the security of this site, or a physical or property threat to you or others. I may also transfer user information, including personally identifiable information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate change.

Further, the information you enter when making a purchase or an online donation will be shared with payment processors, financial gateways, and your credit card company to authorize credit card payments. Such information may also be shared with necessary third parties solely for the purpose or carrying out the transactions. Please note that if you give out personal information online through a discussion board or posting site that I may utilise, that information can be collected and used by third parties. Although I strive to protect my users’ privacy, I cannot guarantee the security of information you post in these forums. You disclose such information at your own risk.

Miscellaneous

These terms will be governed by and construed in accordance with the laws of the United Kingdom, without regard to any principles of conflicts of law. You agree that any action at law or in equity that arises out of or relates to these terms will be subject to mediation in the United Kingdom. If any of these terms of use are found unlawful, void, or for any reason unenforceable, then that provision will be considered severable from the remaining terms of use, and will not affect the validity and enforceability of the remaining provisions. These terms may be modified only by my posting of changes to these terms of use on this site.

This website is owned by me, James Hammond, also known as Brand Doctor. I own all the content on this website, with the exception of material supplied by guest writers, links to external sites and any other copy, imagery or media that is not my property.

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Brand Doctor: A brief bio.

I’ve spent nearly 40 years in advertising, marketing, design and branding. Starting life as a graphic designer and copywriter, I worked for Top-100 companies. I then progressed to heading up brand consultancies responsible for sales and marketing, branding, corporate identity and advertising for Yellow Pages, Virgin, AVIVA, EMI and British Telecom to name a few.

Throughout the years, I’ve also helped smaller businesses dramatically improve profits through building a powerful brand. (Not-for-profit organisations have seen their donor income increase using my brand approach too.)

I’m also a qualified psychotherapist. How people think and behave is crucial to knowing how to brand a business, and with 15 years of experience in the field of psychology, I'm better equipped than most to deliver brands that connect and engage with customers.

Psychology is a rare ingredient in marketing, but it should really lead the way. My psychotherapy work greatly influences the approach to branding I teach and formed the basis for my international best-selling book Branding Your Business.

‘James gave two consecutive keynotes for the past two years at our annual Indonesian Superbrands Conference. He is a breath of fresh air, bringing clarity and understanding to an audience of 400 senior marketing executives hungry for knowledge of ways to create leading-edge business and branding strategies.

James is now a Member of the Board of Advisors, Most Valued Business Indonesia, an exciting new initiative to recognise brands not just for their revenue, but for their social responsibility.

Whenever James comes to Indonesia, his fans eagerly await the latest from the Brand Doctor – and they are never disappointed. Thanks James – and good luck in all you do.’

– Alistair Speirs OBE
Chairman, Superbrands Indonesia
and Most Valued Brands

Brand Doctor is a trading name of Brand Halo Ltd.
All material on this site is copyright © 2017 James Hammond, Brand Doctor.
All registered trademarks included on this site are the property of their respective owners.
Email: james@branddoctorconsulting.com.

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